Tick Yes Blog

Tag - customer loyalty

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Too Many Brands, Not Enough Money

Shock horror. Major retailer Myer has announced that it’s cutting 100 brands to make way for ‘new’ brands. This follows arch rival David Jones’ earlier decision to also axe 180 brands. It’s all about rationalisation...

DON’T Send Flowers (If You Want to Keep a Customer).

We all love added value. Unexpected treats work big time. Well, most of the time. The following tale of woe falls into the category of ‘don’t do this at home’. In fact, doing it at home is fine; it’s when it happens at work that it becomes...

Rewards or Relationships

You have thousands of customers. They spend millions of dollars on your goods/services. Collectively, these people add up to the financial and market share reports you pore over every day. Individually, however, they’re a pain in the neck. Whenever...