Tick Yes Blog

Tag - loyalty marketing

Tick Yes Blog >

The Stupidity of Silence

It always astounds me when people in business don't follow-up with a simple thank you email or even a note - when was the last time you received a handwritten thank you note? - after we've had some type of interaction.

DON’T Send Flowers (If You Want to Keep a Customer).

We all love added value. Unexpected treats work big time. Well, most of the time. The following tale of woe falls into the category of ‘don’t do this at home’. In fact, doing it at home is fine; it’s when it happens at work that it becomes...