Tick Yes Blog

Tag - loyalty marketing

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The Stupidity of Silence

For my sins, I’ve been brought up to say “please” and “thank you” and even, heaven forbid, open the door for ladies. I know that such behaviour is archaic, uncool and totally unexpected in today’s ‘every man...

DON’T Send Flowers (If You Want to Keep a Customer).

We all love added value. Unexpected treats work big time. Well, most of the time. The following tale of woe falls into the category of ‘don’t do this at home’. In fact, doing it at home is fine; it’s when it happens at work that it becomes...